Citynova Property Advisory

Citynova Property AdvisoryLocal planning

About

Built by people who know the block, not the boardroom

Citynova Property Advisory started because we watched too many small landlords juggle spreadsheets, text messages and ring binders. Property management is about getting the boiler fixed before a tenant complains twice, and the tools on the market were either too big or too complicated. So we set up a simpler path: take a property management platform, configure it properly, train the people who will actually use it and stay around after go-live.

We are based in the UK and work only in the local market, where the rules, the tenancy types and the way tradespeople are booked differ from anywhere else. Our team has managed blocks, dealt with section 21s and chased rent arrears – not for years in a corporate office, but on the ground. That context shapes every setup we do.

We do not sell software licences and we do not claim to be a replacement for your existing systems. We are a setup and localisation service: we take the platform you have chosen (or help you choose one) and tailor it to your portfolio, your workflow and your team's skill level. If a feature is missing, we configure around it or tell you clearly what cannot be done.

Our process is documented and repeatable. We start with a scoping call, then map your end-to-end process – from tenant onboarding to maintenance scheduling – before we touch the system. We never skip the testing step, and we never hand over a setup that we have not used ourselves on a phone and a tablet, the way you will.

The team is small, which means the people who build your setup are the people you talk to. No call centres, no tickets that disappear. When you email us, a person who knows your project answers. We take on a limited number of projects each month so that every client gets the attention we would want for our own properties.