Privacy Policy - Citynova Property Advisory

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This Privacy Policy describes how CITYNOVA LTD ("CITYNOVA", "we", "our") handles information in connection with the Citynova Property Advisory Android application (the "app", identified by the package name uk.co.citymanage.estates.novalet.route). The app helps users configure, validate, and assemble a local "Property Management Setup Pack" by selecting scope modules, setting practical operating arrangements, and generating a locally exportable summary for planning and organisation.

This policy explains what local data the app stores on your device, how that data may be exported or shared through Android system actions, and the limited circumstances in which contact is made with the company. It applies to your use of the app on an Android device.

Local App Data

The app is designed to work locally on your Android device, where the core workflow stores the information you create or configure. This local data may include:

Saved packs library entries (pack titles, property label, last edited timestamps, and status), draft and final pack configurations (included, excluded, or undecided items, boundary notes, and checklists), user preferences (theme, text size support, export format preference, default pack naming pattern, and helper guidance expansion default), a local property context label with your selections, and user notes or remarks you choose to include in the pack export.

On-Device Storage

All of the data listed above is stored locally in the app's own storage area on your device. This content is not automatically transmitted to CITYNOVA or to any other party as part of the core workflow. The company does not operate a backend system, cloud sync, or server storage for the information you enter in the app. Unless you actively choose to export or share the content using Android system actions, it remains on your device.

Because the app lets you enter free-text notes and remarks, the local content you create may contain personal information if you choose to include it. That information is yours and stays on your device unless you decide to share it.

Export and External Actions

The app may allow you to export, copy, or share locally generated summaries or pack contents through Android system actions such as the share sheet or a file export option. These actions are always initiated by you and are entirely optional. They are not automatic and do not involve the developer. When you export or share, the resulting file or content is placed wherever you choose, such as in a file manager app, an email draft, or another app you select.

In addition, the app may include user-initiated actions that open external Android services, including a web browser or an email client. These services operate under their own privacy practices, and CITYNOVA is not responsible for their handling of information you provide through them.

If you contact CITYNOVA by email using the address below, the company receives the email address you send from and the contents of your message, which may include personal information you choose to include. This correspondence is separate from the app's local workflow data.

What the App Does Not Include

The app does not require login or account registration. It does not perform cloud synchronisation, does not store data on a backend server, and does not provide payment, subscription, or monetisation functionality. The app does not automatically transmit local content to the developer as part of the core workflow.

Important Use Notice

The app's outputs are generated from the information you enter and are intended for planning, scope-setting, and local organisation only. They are informational and practical aids, not certification, professional sign-off, regulatory clearance, legal advice, financial advice, insurance advice, or compliance verification. The app does not provide authoritative advice on tenancy, legal, regulatory, or compliance matters. Pack contents are not accessible to CITYNOVA unless you explicitly perform an external share action using your device tools.

Deletion and Clear Data

The app provides options to delete individual saved packs or configurations and to clear all local app data. These actions remove the corresponding information from the app's storage on your device. You can also manage or remove app data through your Android device settings or by uninstalling the application. Exported files remain wherever you have saved or shared them.

Retention

Local app data remains on your device until you delete it, clear local app data, or uninstall the application. Exported files remain in the location you choose (for example, in a file manager, email draft, or another app) until you delete them. No retention period is applied to local data because the company does not collect or store it on its own systems.

Security

The core workflow is local to your device, and local application data is not transmitted automatically to the developer. You are responsible for protecting your own device and for the security of any files you export or share with others. Please note that no method of storage or transmission is completely secure.

Your Rights

If you are located in the UK or the European Economic Area (EEA), you may have rights under applicable data protection legislation, including the right to access, correct, delete, or restrict the processing of personal data that the company holds about you, where applicable under law. Because the app does not process personal data on its own systems for the core workflow, these rights would generally apply to any correspondence or other information you send to the company directly. You can manage local app data on your device or by uninstalling the application. To exercise any rights you may have, contact the company using the details below.

Children's Privacy

The app is intended for users aged 13 and above and is not directed to children under 13. The company does not knowingly collect personal data from children under 13. If the company becomes aware that it may hold information from a child under 13, it will review the situation and respond as appropriate.

Changes to This Policy

If this Privacy Policy changes, the revision date at the top of this page will be updated. Any amendments take effect when the revised policy is published within the app or on the company website. Contact CITYNOVA for questions about this policy or the app's handling of information.

Company and Contact

CITYNOVA LTD is the developer and operator of the app. The company's registered office is at 20 Wenlock Road, London, England, N1 7GU, England. The company website is citymanage.co.uk.

For any privacy-related questions or requests, contact the company by email at info@citymanage.co.uk.