FAQ
The tool guides you through property setup steps – from licensing checks to occupancy planning – and compiles everything into a clear action plan for your property management team.
Yes, the tool works without prior registration. You can start a property setup from scratch and add details as you have them. We don’t require any pre-existing data from other systems.
It’s built for both. The tool scales down for single-let portfolios and scales up with additional features for multi-unit managers, so you only get what you need.
We include onboarding support with every subscription. The platform has in-app guidance, and we have a support line for non-urgent questions during on the tool is handled within two working days.
It covers the common local authority licensing schemes in England – including HMO, additional, and selective licenses – and checks them against the property’s location to flag the likely requirements.
You can export a PDF or CSV summary of your plan, including each step, a checklist of what’s outstanding and who’s actioned what, so you can share internally or with your licensing authority.
Citynova Property Advisory started out where many property consultants do – with a small notepad and a long list of things that both landlords and managers kept getting wrong because no one had put the requirements in front of them clearly. We saw the same street of period conversions giving the same trouble, and the real problem was never the bricks or the roof, it was the licensing tracker and the right boxes being ticked in the right order.
So we built a local planning and setup tool that holds your hand through the whole lifecycle of a managed property, from the first license checks to the day you hand over the keys. It breaks a confusing pile of documents into a sequence of concrete steps, each one tied to your property’s type and its postcode – no more wondering whether you covered selective licensing or just the HMO route.
What’s actually in a plan always depends on the house: which licensing it falls under, what fire safety notes apply, what gas certificate or electrical condition report the council insists on seeing and whether a three-storey conversion has an overhanging control that trips you up. The tool asks only for what’s specific to your property and shows you the missing bits, right onto your phone, on an output tailored for the Android boards managers carry every day.
Rather than costing into days of paid consultant time, the current version walks a peer or property manager through the real headaches with honest effort. Clean setup file produced. Our intent: no generic build. You plan, you view alerts, you export the PDF – and the PDF is clear enough to sit in front of the environmental health officer at a hearing, because many of our peers have asked to use it themselves.
Run by CITYNOVA LTD as an independent notice board – so the listing history behind you means friends. The blurb pops off with property field planning tools “for the plans you begin even if you threw out the last record book – we keep any window tidy.
The version today started as a spreadtable someone pasted into the company forum page. Two managers trialled it on their pockets, told us to lose the separate sign-ins and keep everything offline in call. Clerical that links across between licensing notice ports for City towers that often share state space inside let corridors’ is exactly how not to do what doesn’t belong in city schemes. So each scheme walks down to a steady calendar date: target–report–main 50 reminders.